# Processing this item failed because of an unknown error when trying to parse its contents Crawl error SharePoint2013

- Link: https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/
- Published: 2015-05-02T14:20:46+05:30
- Author: Deviprasad Panda

There is crawling error in the Craw log of a SharePoint 2013 environment.

_Processing this item failed because of an unknown error when trying to parse its
contents. (Error parsing document ‘[http://sharepoint.contoso.com/Project/abcd/Q\_M/ABX/SitePages/Homepage.aspx&#8217](http://sharepoint.contoso.com/Project/abcd/Q_M/ABX/SitePages/Homepage.aspx&#8217);.
Sandbox worker pool is closed.; ; SearchID = 820E86ZD-5252-4G5F-AK9U-2096ZV3L56PP)_

In order to fix this you can try to perform the following action plan:

Open “Local Policies”

Click on “User rights assignment”

[⌊User rights assignment in local security policy⌉⌊User rights assignment in local
security policy⌉[

User rights assignment in local security policy

Make sure that the search service account has the following rights:

**“Replace a process level token”**

[⌊Replace Process Level Token Properties⌉⌊Replace Process Level Token Properties⌉[

Replace Process Level Token Properties

**“Adjust memory quotas for a process”**

[⌊adjust memory quotas process properties securitypolicy⌉⌊adjust memory quotas process
properties securitypolicy⌉[

adjust memory quotas process properties securitypolicy

**“Impersonate a client after authentication”**

[⌊Impersonate client authentication properties securitypolicy⌉⌊Impersonate client
authentication properties securitypolicy⌉[

Impersonate client authentication properties security policy

Please make sure that the policies don’t get changed afterwards.

After implementing the above changes please run a[ clear configuration cache](https://sharepointtechnicalsupport.com/2015/05/02/clear-sharepoint-configuration-cache/)

After clearing the cache, start a full crawl and the errors should be gone.

### Share this:

 * [  X ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=twitter)
 * [  Facebook ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=facebook)
 * [  WhatsApp ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=jetpack-whatsapp)
 * [  Email ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?subject=%5BShared%20Post%5D%20Processing%20this%20item%20failed%20because%20of%20an%20unknown%20error%20when%20trying%20to%20parse%20its%20contents%20Crawl%20error%20SharePoint2013&body=https%3A%2F%2Fsharepointtechnicalsupport.com%2F2015%2F05%2F02%2Fcrawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents%2F&share=email)
 * [  Telegram ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=telegram)
 * [  LinkedIn ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=linkedin)
 * [  Tumblr ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=tumblr)
 * [  Pinterest ](https://sharepointtechnicalsupport.com/2015/05/02/crawl-error-sharepoint2013-processing-item-failed-unknown-error-parse-contents/?share=pinterest)

### Like this:

Like Loading…

### _Related_