# workflow could not update the item

- Link: https://sharepointtechnicalsupport.com/2019/10/31/sharepoint-workflow-could-not-update-the-item/
- Published: 2019-10-31T12:50:08+05:30
- Author: Deviprasad Panda

## workflow could not update the item

User created a simple out of box sharepoint approval workflow. User add a document
in library. After that when try to start workflow manually, there is error with 
message as the workflow could not update the item, possibly because one or more 
columns for the item require a different type of information. [Workflow ](https://docs.microsoft.com/en-us/sharepoint/dev/general-development/get-started-with-workflows-in-sharepoint)
was working fine till few days back but not currently.

    ```wp-block-code
    The workflow could not update the item, possibly because one or more columns for the item require a different type of information
    ```

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## Solution

I found that someone has changed the workflow settings. They enabled the checkbox
under workflow settings “**Enable Content Approval**” which was not before.

**Uncheck the box** “**Enable Content Approval**” option present in [workflow settings](https://docs.microsoft.com/en-us/sharepoint/dev/general-development/creating-a-workflow-by-using-sharepoint-designer-and-the-sharepoint-wo).
Then workflow started working fine for me.

![workflow could not update the item, possibly because one or more columns for the
item require a different type of information](https://i0.wp.com/sharepointtechnicalsupport.
com/wp-content/uploads/2025/06/bae28-workflow-could-not-update-the-item.jpg?resize
=584%2C590&ssl=1)

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