Program can’t start because api-ms-win-crt-heap-l1-1-0.dll is missing SharePoint2016


This program can’t start because api-ms-win-crt-heap-l1-1-0.dll is missing from your computer.” error while running SharePoint Products Configuration Wizard.

api-ms-win-crt-heap-l1-1-0

*Missing update patches “Windows 10 Universal Runtime update” for Windows Server 2012 R2.

  • Installation of Windows Server 2012 R2 patch KB299926 is required so as to resolve this issue.

But  “The update is not applicable to your computer.” error came after that as below.

kb2919355

This is because Windows 10 Universal C Runtime KB2999226 is dependent on a Windows Server 2012 R2 Cumulative Update package in KB2919355.

Check windows updates, install patch KB2919355 and “The update is not applicable to your computer.”error will be resolved and after which there will be no error in installation of  the Windows 10 Universal C Runtime.

Have a look into my previous post Install Prerequisite (prerequisiteinstaller.exe) SharePoint 2016.

Unable to install Microsoft Information Protection and control Client 2.1 error SharePoint 2016

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