Tag Archives: InstallationConfiguration

Program can’t start because api-ms-win-crt-heap-l1-1-0.dll is missing SharePoint2016

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“This program can’t start because api-ms-win-crt-heap-l1-1-0.dll is missing from your computer.” error while running SharePoint Products Configuration Wizard.

api-ms-win-crt-heap-l1-1-0

*Missing update patches “Windows 10 Universal Runtime update” for Windows Server 2012 R2.

  • Installation of Windows Server 2012 R2 patch KB299926 is required so as to resolve this issue.

But  “The update is not applicable to your computer.” error came after that as below.

kb2919355

This is because Windows 10 Universal C Runtime KB2999226 is dependent on a Windows Server 2012 R2 Cumulative Update package in KB2919355.

Check windows updates, install patch KB2919355 and “The update is not applicable to your computer.”error will be resolved and after which there will be no error in installation of  the Windows 10 Universal C Runtime.

Have a look into my previous post Install Prerequisite (prerequisiteinstaller.exe) SharePoint 2016.

Unable to install Microsoft Information Protection and control Client 2.1 error SharePoint 2016

Unable to install Microsoft Information Protection and control Client 2.1 error SharePoint 2016

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When I run the Install Prerequisite (prerequisiteinstaller.exe) there was an error during installation. Unable to install Microsoft Information Protection and control Client 2.1  error appears as below.

Unable to install Microsoft Information Protection and control Client Error SharePoint 2016

This means that there is error in downloading automatically and this needs to be downloaded and installed manually.

You can click on the links to download directly.

Application Server Role, Web Server (IIS) Role
Microsoft SQL Server 2012 SP1 Native Client
Microsoft ODBC Driver 11 for SQL Server
Microsoft Sync Framework Runtime v1.0 SP1 (x64)
Windows Server AppFabric 1.1
Windows Identity Foundation (KB974405)
Microsoft Information Protection and Control Client 2.1
Microsoft WCF Data Services 5.6
Microsoft .NET Framework 4.6
Cumulative Update Package 7 for Microsoft AppFabric 1.1 for Windows Server (KB 3092423)
Visual C++ Redistributable Package for Visual Studio 2012
Visual C++ Redistributable Package for Visual Studio 2015

Install all above prerequisites manually  which shown installation error and run the install Prerequisite again, it shows Install Completely.

This SQLServer instance does not have the required “max degree of parallelism” setting of 1

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I have got this error while trying to install SharePoint 2013

max degree of parallelism

What is Max Degree of Parallelism ?
When an instance of SQL Server runs on a computer that has more than one microprocessor or CPU, it detects the best degree of parallelism, that is, the number of processors employed to run a single statement, for each parallel plan execution. You can use the max degree of parallelism option to limit the number of processors to use in parallel plan execution. SQL Server considers parallel execution plans for queries, index data definition language (DDL) operations, and static and keyset-driven cursor population.
Read this for more details
http://technet.microsoft.com/en-us/library/ms189094.aspx

How to fix it ?

  1. Open Microsoft SQL Server Management Studio
  2. Login with sysadmin user
  3. Right Click on instance name and select properties >> Advanced
  4. Change Max Degree of Parallelism to 1
  5. Restart the SQL Service