Query 0 Server Not Responding – Event ID 2587


Error :

SERVER1:
Windows 2008 R2 (x64)
SharePoint 2010

SERVER2:
Windows 2008 R2 (x64)
SQL 2008

Services running on SERVER1: (none as localsystem, localservice, networkservice)

SharePoint 2010 Administration (started/auto)

SharePoint 2010 Timer (started/auto)

SharePoint 2010 Tracing (started/auto)

SharePoint 2010 User Code Host (stopped/disabled)

SharePoint 2010 VSS Writer (stopped/manual)

SharePoint Foundation Search V4 (started/manual)

SharePoint Server Search 14 (started/manual)

The RELATED ISSUE(s):

Search/indexing is not working, and in return, backups are failing claiming:

Failure Message Object Query-0 (D: on SERVER1) failed in event On Backup

Search Service Application reports:

Index Partition – 0 – SERVER2Search_Service_Application_PropertyStoreDB_9a482efd99954748a062952a3d2617d7

Query Component 0 SERVER1 Not Responding

System Event Log on SERVER1 reports:

Event ID 2587

The following conditions are currently affecting index propagation to this server for search service application ‘Search Service Application’:

1. Query 0, catalog Main: failing to copy index files from crawl component 0 for 1490 minutes. Access is denied. 0x80070005

2. Query 0 is not being automatically disabled because the minimum number of ready query components per partition is 2.

Solution :

  1. Please try to disconnect the query server from the search topology,
  2. stop the Search service in central admin, clear the index files in the query server.
  3. After that, starts the search service instance using Start-SPServiceInstance PowerShell.

Run the following PowerShell to reset the Query server:

$ssa = Get-SPEnterpriseSearchServiceApplication -Identity “SSAName”
$queryComponents = $ssa | Get-SPEnterpriseSearchQueryTopology -Active | Get-SPEnterpriseSearchQueryComponent
$component = $queryComponents | where {$_.ServerName -eq “QueryServerName” }
$component.Recover()

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