• Recently we had issues with our distributed cache system that was set up on are farm quite some time ago when I built it with SPAuto-Installer.  This could have been from rolling out cumulative updates or what have you.  There is very little documentation on the web for this.

*  In our case we had 4 servers (2 web front-ends and 2 application servers)  all with the distributed cache enabled.  Only one server was running the distributed cache.

*  The correct topology for distributed cache is for it to exist on the web front-ends.  So we made some changes to the farm.

Clean up all 4 Servers using the following commands:

#Stopping the service on local host

Stop-SPDistributedCacheServiceInstance -Graceful

#Removing the service from SharePoint on local host.

Remove-SPDistributedCacheServiceInstance

#Cleanup left over pieces from SharePoint

$instanceName =”SPDistributedCacheService Name=AppFabricCachingService”

$serviceInstance = Get-SPServiceInstance | ? {($.service.tostring()) -eq $instanceName -and ($.server.name) -eq $env:computername}

$serviceInstance.delete()

Then we added the cache host back to WEB01:

#Re-add the server back to the cluster

Add-SPDistributedCacheServiceInstance

We then checked the SPDistributedCacheClientSettings and found that “MaxConnectionsToServer” was set to 16 for all containers.

$DLTC = Get-SPDistributedCacheClientSetting -ContainerType DistributedLogonTokenCache

$DLTC

We used the following script to change  “MaxConnectionsToServer” back to 1 and increase the timeout for each container.

Add-PSSnapin Microsoft.Sharepoint.Powershell

#DistributedLogonTokenCache

$DLTC = Get-SPDistributedCacheClientSetting -ContainerType DistributedLogonTokenCache

$DLTC.MaxConnectionsToServer = 1

$DLTC.requestTimeout = “3000”

$DLTC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedLogonTokenCache -DistributedCacheClientSettings $DLTC

#DistributedViewStateCache

$DVSC = Get-SPDistributedCacheClientSetting -ContainerType DistributedViewStateCache

$DVSC.MaxConnectionsToServer = 1

$DVSC.requestTimeout = “3000”

$DLTC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedViewStateCache $DVSC

#DistributedAccessCache

$DAC = Get-SPDistributedCacheClientSetting -ContainerType DistributedAccessCache

$DAC.MaxConnectionsToServer = 1

$DAC.requestTimeout = “3000”

$DAC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedAccessCache $DAC

#DistributedAccessCache

$DAF = Get-SPDistributedCacheClientSetting -ContainerType DistributedAccessCache

$DAF.MaxConnectionsToServer = 1

$DAF.requestTimeout = “3000”

$DAF.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedActivityFeedCache $DAF

#DistributedActivityFeedLMTCache

$DAFC = Get-SPDistributedCacheClientSetting -ContainerType DistributedActivityFeedLMTCache

$DAFC.MaxConnectionsToServer = 1

$DAFC.requestTimeout = “3000”

$DAFC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedActivityFeedLMTCache $DAFC

#DistributedBouncerCache

$DBC = Get-SPDistributedCacheClientSetting -ContainerType DistributedBouncerCache

$DBC.MaxConnectionsToServer = 1

$DBC.requestTimeout = “3000”

$DBC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedBouncerCache $DBC

#DistributedDefaultCache

$DDC = Get-SPDistributedCacheClientSetting -ContainerType DistributedDefaultCache

$DDC.MaxConnectionsToServer = 1

$DDC.requestTimeout = “3000”

$DDC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedDefaultCache $DDC

#DistributedSearchCache

$DSC = Get-SPDistributedCacheClientSetting -ContainerType DistributedSearchCache

$DSC.MaxConnectionsToServer = 1

$DSC.requestTimeout = “3000”

$DSC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedSearchCache $DSC

#DistributedSecurityTrimmingCache

$DTC = Get-SPDistributedCacheClientSetting -ContainerType DistributedSecurityTrimmingCache

$DTC.MaxConnectionsToServer = 1

$DTC.requestTimeout = “3000”

$DTC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedSecurityTrimmingCache $DTC

#DistributedServerToAppServerAccessTokenCache

$DSTAC = Get-SPDistributedCacheClientSetting -ContainerType DistributedServerToAppServerAccessTokenCache

$DSTAC.MaxConnectionsToServer = 1

$DSTAC.requestTimeout = “3000”

$DSTAC.channelOpenTimeOut = “3000”

Set-SPDistributedCacheClientSetting -ContainerType DistributedServerToAppServerAccessTokenCache $DSTAC

• We then stopped and restarted Distributed Cache from Central Admin on WEB01
• We then attempted to start “Distributed Cache” on WEB02 and received error “failed to connect to hosts in the cluster”
• Performing a TRACERT from WEB01 to WEB02, we can see a device is in the middle (10.21.1.5).

• Installed Telnet

Import-Module servermanager

Add-WindowsFeature telnet-client

• Telnet from WEB01 to WEB02 on port 22233 and the connection was established.

#Stopping the service on local host

Stop-SPDistributedCacheServiceInstance -Graceful

#Removing the service from SharePoint on local host.

Remove-SPDistributedCacheServiceInstance

#Cleanup left over pieces from SharePoint

$instanceName =”SPDistributedCacheService Name=AppFabricCachingService”

$serviceInstance = Get-SPServiceInstance | ? {($.service.tostring()) -eq $instanceName -and ($.server.name) -eq $env:computername}

$serviceInstance.delete()

Then we added the cache host back to WEB02:

#Re-add the server back to the cluster

Add-SPDistributedCacheServiceInstance

This time it started!

• Now we have WEB01 and WEB02 servicing distributed Cache

Status

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Distributed cache is now healthy and in a working state on both WFE Servers.